Catering Supervisor - Food - Senior at RPI

Job Locations US-NY-TROY
System ID
870982
Category
Food Service
Employment Status
Full-Time
Unit Name
RPI - COMMONS DINING HALL
Unit Contact
walter.gallo@sodexo.com
Target Hourly Rate
$21.00/hr +with experience

UNIT DESCRIPTION

#IN

Do you like meeting new people? Enjoy working events and providing top notch experience for customers and guests?

 

If so...Come Join Our Sodexo Team!

 

What does a Catering Supervisor – Special Events do?

The Catering Supervisor will organize requested catering services at special event locations and for VIP clients at our off campus RPI venues as well as for high-end customers on RPI campus as well.  Will interact with VIP level and local independent social event customers. Experience with working and leading weddings, showers, corporate meetings, conferences, and receptions is a plus. Handling pre-event equipment pulls, preparations and set-ups. Comfortable with managing and executing detailed BEO’s with specific timelines and event flow requirements. Experience and knowledge on managing web-based software for reservations and event orders is a must. Ability to be actively involved with both the customers and physically executing tasks on day of event to make sure that all catering requirements are completed on time and exceed customer expectations. Will be involved with tracking inventory, product order requests, catering equipment set-up, table settings and buffet and displayed catering design, drafting timelines, and delegating tasks for logistical purposes.  Will direct front-line staff and collaborate with culinary team to make sure that all food is prepared correctly, and presentation of food is pleasing to department standards.

Position Summary

The Supervisor – Senior may work in any type of food location on client premises. This individual provides oversight at the direction of management on site to coordinate routine work activities of workers and/or service employees engaged in food operations or services at either larger complex facilities or locations in the areas of commercial, health care, schools, universities or other establishments. This individual will provide support to management in the daily oversight of key functions and employees during the normal course of business. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements. 

 

General Responsibilities:

  • Understands and follows all policies and procedures.
  • Assists in ensuring a safe working environment throughout the facility for all employees.
  • Assists in monitoring employee productivity and provides suggestions for increased service or productivity.
  • Responsible for the oversight of day-to-day activities of subordinates and assigns responsibility for specific work or functional activities as directed by on-site management.
  • Responsible for orientation and training of employees.
  • Performs day-to-day assignments in addition to oversight duties.
  • Works with customers to ensure satisfaction in such areas as quality, service and problem resolution.
  • Promote the development of the foodservice team.
  • Attends all allergy and foodborne illness in-service training.
  • Complies with all Sodexo HACCP policies and procedures.
  • Reports all accidents and injuries in a timely manner.
  • Complies with all company safety and risk management policies and procedures.
  • Participates in regular safety meetings, safety training and hazard assessments.  
  • Attends training programs (classroom and virtual) as designated.
  • Maintains key control of operations and responsible for activities to ensure opening, closing and daily procedures are completed.
  • Serves as a working lead supervisor coordinating activities of workers or service employees engaged in food operations or services at larger complex facilities of commercial, health care facility, school, campus or other establishments.
  • May perform other duties and responsibilities as assigned.

Qualifications & Requirements

  • Willingness to be open to learning and growing.
  • Maturity of judgment and behavior.
  • Maintains high standards for work areas and appearance.
  • Maintains a positive attitude.
  • Ability to work a flexible schedule helpful.
  • Must comply with any dress code requirements.
  • Must be able to work nights, weekends and some holidays.
  • Attends work and shows up for scheduled shift on time with satisfactory regularity.

Experience/Knowledge:

  • High School diploma, GED or equivalent experience.
  • 1or more years related work experience.

Skills/Aptitude:

  • Must be able to coordinate the routine responsibilities of staff and resources.
  • Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
  • Ability to communicate with co-workers and other departments with professionalism and respect.
  • Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers and client representatives.  
  • Ability to provide clear directions and respond accordingly to employees.
  • Ability to use a computer.

Physical Requirements:

  • Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.
  • Significant walking or other means of mobility.
  • Ability to work in a standing position for long periods of time (up to 8 hours).
  • Ability to reach, bend, stoop, push, and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.

Working Conditions (may add additional conditions specific to defined work location):

  • Generally in an indoor setting; however, may supervise outside activities and events.
  • Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.
  • While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.
  • The noise level in the work environment is usually moderate to loud.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Benefits Eligibility

Full Time Benefits: At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. Eligible employees can enroll in their benefits, which will be effective beginning on their first day with Sodexo. We also offer other benefits like paid time off, financial and savings programs and access to our employee assistance program and other discounts (eligibility varies by unit and may not be available to all employees).

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